Last updated: June 2026
MWilson Roofing Contractors respects customer privacy. This notice explains how enquiry information is handled when someone contacts the business by phone, WhatsApp, email or the website quote form.
Information We May Receive
When an enquiry is sent, MWilson Roofing Contractors may receive a name, phone number, email address, postcode, property details, photos and a description of the roofing or pergola work requested.
How Enquiry Details Are Used
Enquiry details are used to respond to the customer, discuss the work, arrange a visit where needed, prepare a quote, manage agreed work and keep appropriate business records.
Website Quote Form
The website quote form prepares the enquiry message on the customer's device. The website does not store quote form submissions in a customer database. The enquiry is sent only when the customer chooses to send it through WhatsApp, email or phone.
WhatsApp, Email and Phone
Messages sent through WhatsApp, email or phone are handled by those service providers as part of normal communication. Customers should not send payment card details, bank details or highly sensitive information through the quote form.
Sharing Information
Customer details are not sold. Information may be shared only where needed to respond to an enquiry, provide the requested service, manage agreed work, use trusted business systems or meet legal and accounting obligations.
Cookies and Tracking
This website does not use analytics cookies, advertising pixels, login accounts or online payment forms.
How Long Details Are Kept
Enquiry and customer details are kept only for as long as needed for quotes, customer service, completed work, accounting records and legal requirements.
Customer Rights
Customers can ask to access, correct or delete personal information, subject to any legal record keeping requirements that may apply.
Contact
For privacy questions, contact MWilson Roofing Contractors by email at hello@mwroofingcontractors.co.uk or by phone on 07966 375 504.